Unqualified freshmen must exchange incorrect permits
Freshmen with Priority Housing permits have until 5 p.m. Friday to exchange their current parking permits for a regular Housing parking permit before they face a $125 fine.
[News]
Some freshmen were given the ability to purchase Priority Housing parking permits even though they did not qualify for them, due to a malfunctioning computer program that sells permits online.
[Impact]
“We were in the process of implementing a new computer program when the mix-up happened, and we regret what has taken place,” said Kris Glenn, spokesperson for OU Parking and Transit Services.
[News]
Priority Housing spots are reserved for upperclassmen and located in close proximity to the residence halls.
[Context]
“When we found out that there was a problem, we notified the students who had the wrong permit that they needed to come in and make an exchange for the right one,” Glenn said.
[News]
The Impact:
Even though the freshmen are mentioned, it would be nice to have this graph
also talk about the upperclassmen who are being affected by the problem.
The Human Dimension:
Have a freshmen who was able to get a priority pass talk about the let down of
finding out that they have to turn it in.
Have an upperclassmen living in the dorms talk about the challenge they are
facing with finding a spot when some of the freshmen have priority
passes.
What’s Next:
How are they going to go about fixing the problem?
How will they be sure the problem never occurs again?
What will be the punishment for freshmen that do not turn in their passes?
How will they be able to tell if a pass belongs to a freshmen?
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